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	<title>Brass: Digital Marketing &#124; Interactive Marketing Blog</title>
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		<title>Superbowl 2012: Beckham&#8217;s bum, Ferris Bueller &amp; barking mad ads</title>
		<link>http://www.brassagency.com/blog/brands-go-barking-mad-for-superbowl-2012/</link>
		<comments>http://www.brassagency.com/blog/brands-go-barking-mad-for-superbowl-2012/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 14:26:33 +0000</pubDate>
		<dc:creator>Neil Wallace</dc:creator>
				<category><![CDATA[* Featured]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[david beckham]]></category>
		<category><![CDATA[honda]]></category>
		<category><![CDATA[star wars]]></category>
		<category><![CDATA[superbowl 2012]]></category>
		<category><![CDATA[superbowl weekend]]></category>
		<category><![CDATA[VW]]></category>

		<guid isPermaLink="false">http://www.brassagency.com/blog/?p=5992</guid>
		<description><![CDATA[Well Superbowl Weekend is here again. Apparently it&#8217;s when two teams from somewhere in America play a weird game of rugby&#8230; Whatever. More importantly it&#8217;s when the great and good of American advertising throw a load of cash at their advertising agencies to do something amazing. Last year VW and its agency Deutsch pretty much [...]]]></description>
			<content:encoded><![CDATA[<p>Well Superbowl Weekend is here again. Apparently it&#8217;s when two teams from somewhere in America play a weird game of rugby&#8230; Whatever. More importantly it&#8217;s when the great and good of American advertising throw a load of cash at their advertising agencies to do something amazing.</p>
<p>Last year VW and its agency Deutsch pretty much won hands down with the Darth Vader kid ad.</p>
<p><iframe width="560" height="315" src="http://www.youtube.com/embed/R55e-uHQna0" frameborder="0" allowfullscreen></iframe></p>
<p>Genius.</p>
<p>It would seem that this year the major players have realised that 49 million hits on YouTube is a good thing, so they&#8217;ve pre-released a lot of their Superbowl ads early. This year VW have taken the Star Wars theme and gone barking mad. This was the teaser ad they released, which is rather cool:</p>
<p><iframe width="560" height="315" src="http://www.youtube.com/embed/6ntDYjS0Y3w" frameborder="0" allowfullscreen></iframe></p>
<p>Then they released the actual ad, which is quite frankly a tenuous way to ram in the Star Wars idea:</p>
<p><iframe width="560" height="315" src="http://www.youtube.com/embed/0-9EYFJ4Clo" frameborder="0" allowfullscreen></iframe></p>
<p>Thankfully Honda and their agency RPA have come up trumps with a lovely ad for the not so lovely Honda CR-V, starring everyone&#8217;s favourite slacker, Ferris Bueller (as played by Matthew Broderick). See if you can spot all the references to the film.</p>
<p><iframe width="560" height="315" src="http://www.youtube.com/embed/VhkDdayA4iA" frameborder="0" allowfullscreen></iframe></p>
<p>Not much to say about this one apart from &#8216;flying squirrel suit&#8217;</p>
<p><iframe width="560" height="315" src="http://www.youtube.com/embed/WUFSHzT2xuY" frameborder="0" allowfullscreen></iframe></p>
<p>Mental. </p>
<p>And finally, although there will no doubt be tonnes more on Game Day and YouTube, here&#8217;s one for the ladies:</p>
<p><iframe width="420" height="315" src="http://www.youtube.com/embed/eQb_-OY7Z0E" frameborder="0" allowfullscreen></iframe></p>
<p>Not too sure how many ladies will be watching the football, but what the hey &#8211; Beckham in PANTS!</p>
<p><a rel="attachment wp-att-5993" href="http://www.brassagency.com/blog/brands-go-barking-mad-for-superbowl-2012/beckhams_bum/"><img class="aligncenter size-full wp-image-5993" title="beckhams_bum" src="http://www.brassagency.com/blog/wp-content/uploads//2012/02/beckhams_bum.jpg" alt="beckhams_bum" width="480" height="280" /></a></p>
<p>Pwooaaaaaaaaaaarrrrrrrrrrrrrr&#8230;</p>
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		<title>Top digital stories this week, incl. Angry Birds, tasty tweets &amp; BBC Sport</title>
		<link>http://www.brassagency.com/blog/top-digital-stories-this-week-incl-angry-birds-tasty-tweets-a-beeb-revamp/</link>
		<comments>http://www.brassagency.com/blog/top-digital-stories-this-week-incl-angry-birds-tasty-tweets-a-beeb-revamp/#comments</comments>
		<pubDate>Fri, 03 Feb 2012 11:54:46 +0000</pubDate>
		<dc:creator>Brass Team</dc:creator>
				<category><![CDATA[* Featured]]></category>
		<category><![CDATA[Brass digital roundup]]></category>

		<guid isPermaLink="false">http://www.brassagency.com/blog/?p=5967</guid>
		<description><![CDATA[Round off your week with our pick of this week&#8217;s most interesting digital stories, including Angry Birds, BBC Sport site revamp, Nano Quadrators and tasty tweets! We&#8217;d love to hear your thoughts too, so get involved with the comments box at the bottom and check back each Friday for more top digital stories. Mellow birds [...]]]></description>
			<content:encoded><![CDATA[<p>Round off your week with our pick of this week&#8217;s most interesting digital stories, including Angry Birds, BBC Sport site revamp, Nano Quadrators and tasty tweets! We&#8217;d love to hear your thoughts too, so get involved with the comments box at the bottom and check back each Friday for more top digital stories.</p>
<h2><a href="http://www.telegraph.co.uk/technology/news/9049423/Angry-Birds-chief-piracy-is-good-for-business.html" rel="external nofollow">Mellow birds</a></h2>
<p><em>George Hurrell, Digital Designer </em></p>
<p><em> </em>We&#8217;ve seen lots of news stories surrounding piracy and copyright infringement recently, and lots of people getting angry because they didn’t make quite as many millions of pounds as they did last year. Quite the opposite for the CEO of the company behind Angry Birds. I think we all know the Angry Birds so there’s no need to introduce them.</p>
<p>Mikael Hed, the Chief Executive of Rovio said at a conference in Cannes this week “Piracy may not be a bad thing: it can get us more business at the end of the day.&#8221; Who’d have thought a games company would be taking this line. He talked about how at least part of Angry Birds&#8217; success has been down to learning from the Music industry’s mistakes when it came to dealing with piracy.</p>
<p>Its quite a refreshing outlook but one that may be easier to take when you have a huge commercial hit on your hands. However I agree with him to some extent. People copy games and many people will then go buy a game off the back of this, the same with music and films. I’m sure we’ve all done it at some point. The only difference I can see with ‘apps’ and games for smartphones is that they only cost 69p so if you do get a dud, you’ve not really missed out on that much.</p>
<p>The ‘creative industries’ are still making lots of money but in some cases and in some years just maybe not quite as much. The film industry should be happy though, and I’m sure we’ve all been waiting for ‘Angry Birds – Pigs of war’ the motion picture to arrive&#8230;&#8230;.no?</p>
<p><a rel="attachment wp-att-5971" href="http://www.brassagency.com/blog/top-digital-stories-this-week-incl-angry-birds-tasty-tweets-a-beeb-revamp/angrybirds/"><img class="aligncenter size-full wp-image-5971" title="angrybirds" src="http://www.brassagency.com/blog/wp-content/uploads//2012/02/angrybirds.jpg" alt="angrybirds" width="480" height="280" /></a></p>
<h2><a href="http://now-here-this.timeout.com/2011/11/01/meateasy-pop-up-settles-down-for-meat-liquor/" rel="external nofollow">#GoodEatsGoodTweets</a></h2>
<p><em>Jenny Are, Social Media Week Intern</em></p>
<p>Twitter and pop-up restaurants like #MeatEasy (brilliant burgers and all-American comfort food) are helping London become a hub of food and food chatter. Who hasn&#8217;t tweeted about food or shared a picture of their plate via twitpic with the world? I know I have. Twitter is allowing Londoners to engage with the people that make their food, as well as allowing customers to criticise or compliment food and service in an instant, to a potential audience of thousands. And there are plenty of Twitter accounts to get your mouth watering, including @<a href="https://twitter.com/welovefoodtweet" rel="external nofollow">welovefoodtweet</a> and @<a href="https://twitter.com/2girls1cake" rel="external nofollow">2girls1cake</a> who focus on food and restaurants.</p>
<p>Brands are taking note; @<a href="https://twitter.com/boxpark" rel="external nofollow">Boxpark</a> are running a Twitter competition every day this week using the hashtag #freelunch to offer one follower a free lunch (funnily enough!). All followers have to do is retweet a message from Boxpark in order to be in with a chance of winning their free grub. Simple yet so effective.</p>
<p>Benito&#8217;s Hat&#8217;s social media campaign ran last autumn and saw the Mexican restaurant brand decorate a van with Day of the Dead skulls and flowers and play Mexican music as it drove around central London. The Twitter competition was Central London-based and every hour the two offices that tweeted @<a href="https://twitter.com/Benitoschat" rel="external nofollow">Benitoschat</a> and used the hashtag #dayofthedead the most, received a free burrito lunch delivery for their office. Hungry Londoners could also get 50% off their lunches if they arrived at Benito&#8217;s Hat in Day of the dead fancy dress and took a picture of themselves and the Day of the Dead van.</p>
<p>Some great examples of how foodie companies can tap into consumers&#8217; appetites for discounts via social media world, and leave us hungry for more!</p>
<h2><a href="http://www.bbc.co.uk/blogs/sporteditors/2012/02/changes_to_the_bbc_sport_websi.html" rel="external nofollow">BBC Sport site revamped</a></h2>
<p><em>Simon Marshall, Digital Account Director </em></p>
<p>The BBC released an update to the <a href="http://www.bbc.co.uk/sport/0/" rel="external nofollow">BBC Sport site</a> this week and very nice it is too. The revamp comes a few months ahead of the Olympics and a post on the <a href="http://www.bbc.co.uk/blogs/sporteditors/2012/02/changes_to_the_bbc_sport_websi.html" rel="external nofollow">editors&#8217; blog</a> indicates that this was a factor in the timing of the update. Of course the internet has come a long way since the last site update in 2003 so it was probably overdue, but a wider screen layout and some neat expandable menus and panels make for a clean user experience.</p>
<p>There are also some neat looking typography tricks with headlines cutting into images to make articles prettier and quote panels sitting nicely next to copy. It wouldn’t surprise me to see a few of these tweaks finding their way into the main news site in the future too.</p>
<p><a rel="attachment wp-att-5972" href="http://www.brassagency.com/blog/top-digital-stories-this-week-incl-angry-birds-tasty-tweets-a-beeb-revamp/bbc-sport/"><img class="aligncenter size-full wp-image-5972" title="BBC sport" src="http://www.brassagency.com/blog/wp-content/uploads//2012/02/BBC-sport.jpg" alt="BBC sport" width="480" height="280" /></a></p>
<h2><a href="http://goo.gl/XgfvS" rel="external nofollow">Google&#8217;s Hotel Finder</a></h2>
<p><em>Jamie McGrath, Senior Search Manager</em></p>
<p>Google is continuing to make improvements to its experimental tool <a href="http://goo.gl/XgfvS" rel="external nofollow">Hotel Finder</a>, which allows you to enter the location you want to visit and filter results by travel time. Currently the only options for travel time are by public transport or walking, but I would expect an imminent addition of travel time by car.</p>
<p>It will be interesting to see what types of advertising will ultimately become available for this platform. Currently all the data is integrated from Google Places and Google Maps,  both of which are free to use. This is a great example of how Google has collected the two data sources to create a useful platform that will ultimately host ads.</p>
<h2><a href="http://www.youtube.com/watch?v=YQIMGV5vtd4" rel="external nofollow">A Swarm of Nano Quadrotors</a></h2>
<p><em>Andrew Brown, Creative Director</em></p>
<p>The University of Pennsylvania&#8217;s <a href="https://www.grasp.upenn.edu/" rel="external nofollow">GRASP Lab</a> released a video this week of Nano Quadrators flying in formation.  It&#8217;s racked up over a million views in a couple of days on YouTube.  &#8220;What&#8217;s so special about that?&#8221; I hear you cry!  Watch the video: <a href="http://youtu.be/YQIMGV5vtd4" rel="external nofollow">http://youtu.be/YQIMGV5vtd4</a></p>
<p>Kind of sinister even at this size.  Imagine them equipped with machine gun turrets.  Gulp.</p>
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		<title>Online research: is the future brighter and better?</title>
		<link>http://www.brassagency.com/blog/online-research-is-the-future-brighter-and-better/</link>
		<comments>http://www.brassagency.com/blog/online-research-is-the-future-brighter-and-better/#comments</comments>
		<pubDate>Thu, 02 Feb 2012 10:59:59 +0000</pubDate>
		<dc:creator>Laura Morris</dc:creator>
				<category><![CDATA[* Featured]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[brass agency]]></category>
		<category><![CDATA[market research]]></category>
		<category><![CDATA[online methods research conference]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[seven seas]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[t mobile]]></category>

		<guid isPermaLink="false">http://www.brassagency.com/blog/?p=5953</guid>
		<description><![CDATA[The Online Methods Research Conference held last week (#mrxonmeth), promised to be both engaging and educational, and lived up to the bill. Ray Poynter, Executive Vice President at Vision Critical and the conference chair, opened proceedings by encouraging delegates to reflect on both the title of the conference (is online research even a topic in [...]]]></description>
			<content:encoded><![CDATA[<p>The Online Methods Research Conference held last week (<a href="https://twitter.com/#!/search/%23mrxonmeth" rel="external nofollow">#mrxonmeth</a>), promised to be both engaging and educational, and lived up to the bill.</p>
<p>Ray Poynter, Executive Vice President at Vision Critical and the conference chair, opened proceedings by encouraging delegates to reflect on both the title of the conference (is online research even a topic in its own right?) and whether online is allowing the research industry do anything new or better.</p>
<p>One definite conclusion was that online is allowing us to do new things.  For example, we’re now able to find insights from consumers without necessarily asking them questions.  Paul Child, of agency Join the Dots, argued that with online communities, insights sometimes just emerge in-between the asking bits. Community members voluntarily and frequently upload thoughts and content of their own which allows the researcher to &#8220;get off the hamster wheel of asking the same questions again and again&#8221;.</p>
<h2>Fishing for the best insights</h2>
<p>Tom Woodnut, a Conversation Strategist, echoed this sentiment, making the point that social media research is naturalistic and not coerced.  The problem with traditional survey research, Tom argued, is that the questions asked are the ones the client wants the answers to.  The conversations that people have online, however, are entirely on their own terms.</p>
<p>Tom urged researchers to think of themselves as fishermen and women wading around in a sea of conversations looking to serve them up with the finesse of a chef, e.g. in enlightening and interesting ways.  According to Tom, traditional online survey research can still satisfy but social media research is more fulfilling and insightful.</p>
<h2>Measuring emotional brand associations</h2>
<p>T-mobile and Decode have developed a powerful online survey technique to discover people’s intuitive brand associations. Drawing on principles from behavioural economics and neuroscience, their simple and effective online survey technique measures consumers’ speed of responses when associating a brand logo with a set of brand personality attributes.  The implicit brand associations (those that are more speedy and automatic) are then correlated with a dependent variable such as satisfaction, to help determine the brand proposition.  T-mobile showed how they used this technique to transform their advertising strategy with huge commercial success.</p>
<h2>Seven Seas and Brass Agency</h2>
<p>Along with Tony Parkin of Seven Seas, we showcased the <a href="http://www.jointagecalculator.co.uk/" rel="external nofollow">Joint Age Calculator</a>, our innovative online survey used to engage Seven Seas’ target audience in conversations about joint care (typically a low engagement category).  Although starting life as a marketing project, the design of the survey gave lessons applicable across all forms of survey research, such as providing respondents with personal insight, making them more than just a passive responder to questions, and allowing them to socialise their survey answers via Facebook and other platforms.</p>
<p style="text-align: center;"><a rel="attachment wp-att-5956" href="http://www.brassagency.com/blog/online-research-is-the-future-brighter-and-better/jointagecalculator/"><img class="aligncenter size-full wp-image-5956" title="Seven Seas Joint Age Calculator" src="http://www.brassagency.com/blog/wp-content/uploads//2012/02/jointagecalculator.jpg" alt="Seven Seas Joint Age Calculator" width="480" height="280" /></a></p>
<h2>Is online research always better?</h2>
<p>Both the Seven Seas and the T-Mobile case studies pointed to the fact that online research can offer something both new and better.  This wasn’t necessarily the experience presented by BDRC and Ofcom however, who discussed the attempt to transfer the Ofcom media tracker from a face to face methodology to an online one.  The differences in response were ultimately too different to warrant the change of methodology.  With cost effectiveness a pressing issue for all public sector organisations, the investigation was rigorous and worthwhile but just goes to show that face to face is still an important method too.</p>
<h2>The survey environment has become portable</h2>
<p>Alex Johnson from Kantar Operations discussed the importance of researchers considering the devices which consumers are using to take surveys.  Consumers are increasingly taking web surveys on portable devices such as smartphones and not always getting the intended experience as a result.</p>
<p>Another side effect of increasing portable device ownership (iPads, tablets, e-readers, smartphones etc.) is the growth in consumers taking surveys on the move.  These ‘environmental’ impacts are something we need to be mindful of when designing our surveys.  As device ownership grows and fragments, the researcher&#8217;s ability to control the survey-taking environment diminishes.  Although there are some solutions to this (writing shorter surveys is one), there’s work to be done.</p>
<h2>So, have online methods changed research?</h2>
<p>It’s safe to say that online research is a thriving space that offers agencies and clients alike the chance to do different and, in some cases, better types of research.  However, online research will always be yet another aspect of the researcher&#8217;s toolkit and cannot be a panacea methodology on its own.  Ultimately, we must always use our professional judgement to choose the appropriate solutions for answering our clients’ objectives.</p>
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		<title>Top digital stories this week, incl. Xbox, hackers &amp; hashtag disasters</title>
		<link>http://www.brassagency.com/blog/top-digital-stories-this-week-incl-xbox-hackers-hashtag-disasters/</link>
		<comments>http://www.brassagency.com/blog/top-digital-stories-this-week-incl-xbox-hackers-hashtag-disasters/#comments</comments>
		<pubDate>Fri, 27 Jan 2012 13:41:14 +0000</pubDate>
		<dc:creator>Brass Team</dc:creator>
				<category><![CDATA[* Featured]]></category>
		<category><![CDATA[Brass digital roundup]]></category>
		<category><![CDATA[anonymous]]></category>
		<category><![CDATA[hackers]]></category>
		<category><![CDATA[hashtags]]></category>
		<category><![CDATA[katie price]]></category>
		<category><![CDATA[kim dotcom]]></category>
		<category><![CDATA[mars]]></category>
		<category><![CDATA[mcdonalds]]></category>
		<category><![CDATA[microsoft]]></category>
		<category><![CDATA[pipa]]></category>
		<category><![CDATA[snickers]]></category>
		<category><![CDATA[sopa]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[windows]]></category>
		<category><![CDATA[xbox]]></category>

		<guid isPermaLink="false">http://www.brassagency.com/blog/?p=5905</guid>
		<description><![CDATA[Welcome to this week&#8217;s roundup of the top digital stories that have got us talking here at Brass, including Xbox, SOPA aftermath, hackers and hashtag disasters. Join in the conversation with the comments box at the bottom! When hashtags go wrong&#8230; Gemma Burkinell, Social Media Week Intern McDonalds recently launched the Twitter hashtag campaign #Meetthefarmers [...]]]></description>
			<content:encoded><![CDATA[<p>Welcome to this week&#8217;s roundup of the top digital stories that have got us talking here at Brass, including Xbox, SOPA aftermath, hackers and hashtag disasters. Join in the conversation with the comments box at the bottom!</p>
<h2><a href="http://techland.time.com/2012/01/26/hashtag-revolts-show-marketing-doesnt-work-on-social-media/" rel="external nofollow">When hashtags go wrong&#8230;</a></h2>
<div>
<div>
<p><em>Gemma Burkinell, Social Media Week Intern</em></p>
<p>McDonalds recently launched the Twitter hashtag campaign #Meetthefarmers to promote the company’s fresh produce and meat. The fast food chain took the campaign to a wider consumer market with the hashtag #McDstories, but unfortunately for Mcdonalds, tweeters soon hijacked the hashtag to tell less favourable tales about the brand.</p>
<p>The McDonalds hashtag is a brilliant example on the bad effect social media can have on a brand if they are not careful. #McDstories lost control within one hour, which suggests McDonalds didn&#8217;t realise the extent to which their brand strongly divides opinion.</p>
<p><a rel="attachment wp-att-5913" href="http://www.brassagency.com/blog/top-digital-stories-this-week-incl-xbox-hackers-hashtag-disasters/mcds/"><img class="aligncenter size-full wp-image-5913" title="McDStories hashtag" src="http://www.brassagency.com/blog/wp-content/uploads//2012/01/mcds.jpg" alt="McDStories hashtag" width="480" height="280" /></a></p>
<p>Mars-owned brand Snickers took a similar gamble yesterday, sponsoring the hashtag #hungry. When Snickers hijacked Katie Price’s Twitter account it had her 1.5 million followers wondering if she had been hacked and with recent concerns around celeb phone hacking, this PR stunt could have gone terribly wrong. Unluckily for Snickers it didn&#8217;t generate negative tweets about the brand but it has prompted <a href="http://www.bbc.co.uk/news/uk-16748215" rel="external nofollow">investigation by the ASA</a>.</p>
<p>It just goes to show that what people say about you as a brand on social media can never be fully controlled, and any attempts to piggyback on the fast-moving and viral nature of platforms like Twitter should bear this in mind.</p>
<h2><a href="http://youtu.be/6efvqR97Kz4" rel="external nofollow">Angry Bird</a></h2>
<div>Paul Mallett, Managing Partner</div>
<p>I scared the life out of my wife last week by leaving my Xbox turned on all day when I was out at work and she was sat at home.  Not very scary, I hear you say&#8230; well,no &#8230; until I remotely ejected the disk in it even though I was travelling on a train back from London. Oh how I chuckled. Oh how she didn’t.</p>
<p>The new <a href="http://youtu.be/6efvqR97Kz4" rel="external nofollow">Xbox Companion App</a> (out now on Windows Phone and that other phone that fan boyz go on about) is really quite revolutionary in joining up the Xbox eco-system.</p>
<p>If you haven’t got an Xbox you won’t know that it’s now a fully featured movies-on-demand machine (Netflix, Sky Movies plus the already fully featured Zune), which also gives full access to music services and social networks, as well as the category-defining list of AAA games titles.</p>
<p>All that entertainment was just crying out for an app to let you browse, buy, download and organise your night&#8217;s entertainment.  Not only that, it lets you pre-arrange meeting up with your friends on Xbox, lets you checkout your gaming achievements from Console to Mobile, and lets you manage your Xbox account.</p>
<p>It’s really quite gob-smacking how Microsoft has created such an extensive, well-connected, well-designed and useful eco-system, which you won’t really appreciate if you don’t have a Windows Phone too. I do so yah boo to you!</p>
<p>The final cherry on the top of the Xbox Companion trifle is that it all turns off and changes into a fully featured remote control! Which &#8230; err &#8230; allows you to eject disks in your living room from anywhere in the world&#8230;mwahhahahahaha!</p>
<h2><a href="http://www.technologyreview.com/computing/39521/" rel="external nofollow">Hackers played at their own game</a></h2>
<div>Claire Robinson, Digital Development Director</div>
<div>
<p>While I do love to hear those hackers-against-the-corrupt-system-exposing-human-injustice stories, I also really appreciate that some systems’ security is for the public good (Playstation’s monumental loss of customer credit card data last year to hackers brought the brand offline and brought security issues to the fore).</p>
<div>
<p>I must admit to smiling when reading this article  about <a href="http://www.technologyreview.com/computing/39521/" rel="external nofollow">new anti-hacker software</a> developed by  <a href="http://www.mykonossoftware.com/" rel="external nofollow">mykonos</a> which wastes hackers’ time by allowing them to think they’ve gained access to the system, offering them false data to keep them busy such as fake software vulnerabilities and fake passwords.</p>
<p>The software won’t keep the most advanced hackers out, but I like the idea that the system plays a game with hackers’ time, and I can imagine the moment when they realise they’ve just been played.</p>
<h2><a href="http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more" rel="external nofollow">SOPA and PIPA, the aftermath</a></h2>
<p>Tim Downs, Head of PR</p>
<p>Without getting into the ins and outs of international copyright, whether you were only vaguely aware of the protests against the proposed SOPA and PIPA legislation in the States or have been following the debate in detail, the global blackouts of the likes of Wikipedia and Google on 18th January have at least brought it to the world’s attention.</p>
<p>And, whilst this is an American bill, it clearly has global ramifications. When you consider the recent arrests in New Zealand of the team behind the Megaupload website at the request of the FBI, it should bring it clearly in to focus. What you choose to upload in the privacy of your own office, living room or bedroom could see you ending up being extradited and facing trial in a foreign country.</p>
<p>But did you know that that this is not an issue limited solely to American legislation?–Ireland of all places is about to get its very own SOPA style lawn &#8211; the slightly less catchy  <a href="http://www.irishstatutebook.ie/2011/en/si/0337.html" rel="external nofollow">S.I. No. 337/2011 — European Communities (Electronic Communications Networks and Services) (Universal Service and Users&#8217; Rights) Regulations 2011</a>. The protest campaign is here: <a href="http://stopsopaireland.com/" rel="external nofollow">http://stopsopaireland.com/</a></p>
<p>In fact it is one of a number of countries planning similar types of legal bills. If you want to find out who is planning what and where check out <a href="http://march12.rsf.org/en/#ccenemies" rel="external nofollow">&#8216;The Enemies of the Internet&#8217;</a> and <a href="http://en.rsf.org/" rel="external nofollow">Reporters Without Borders</a>for countries that generally like a good censoring. #justsaying</p>
</div>
</div>
<h2><span style="color: #f5092a;">Dear 2012,</span></h2>
<p><a href="http://2.bp.blogspot.com/-Ktk35GsuIfA/Ts4lGUhMyoI/AAAAAAAAApk/1SpBwXv28a4/s1600/Funny%2BChristmas%2BQuotes%2B07.jpg" rel="external nofollow">Christmas</a> is now a distant memory and, having almost survived January, I thought now would be a good time to write to you about the year ahead. I think this will be a really interesting year for digital. Here is my top three of  things to watch:</p>
<p>1.<span style="white-space: pre;"> </span><a href="http://i3.squidoocdn.com/resize/squidoo_images/-1/draft_lens13505911module120359141photo_1284781893lol-pirate-cat-2.jpg" rel="external nofollow">Piracy</a>.  This debate rages on more than ever. Yes it needs to be tackled, but the heavy-handed propositions like SOPA and ACTA coming out of governments are dangerous and threaten to strangle the life out of the web.  It was born free and uncensored and should remain so.  The best way to tackle piracy is to provide legal alternatives that give good service at a fair price.  You only have to look at the success of Netflix, iTunes and iPlayer to see that people are willing to pay to use them</p>
<p>2.<span style="white-space: pre;"> </span><a href="http://images.icanhascheezburger.com/completestore/2008/9/26/128668935115439868.jpg" rel="external nofollow">Hackers</a>.  The exploits of the likes of <a href="http://www.guardian.co.uk/technology/2012/jan/25/kim-dotcom-jetset-image-megaupload-fortune" rel="external nofollow">Kim Dotcom</a> and Anonymous.  Kim Dotcom is  a jet-setting-celebrity-playboy-hacker,  driving around in a Mercedes with number plates like GOD and MAFIA and cruising into the Monaco GP in a $10m super-yacht.  Though it turns out all this was a clever trick to make him seem wealthier than he was in order to attract investment for his businesses.  Hacker collective Anonymous continue to strike out in the name of a free web.  Symantec is the latest firm to be compromised after Anonymous leaked source code of their security products.</p>
<p>3.<span style="white-space: pre;"> </span><a href="http://images.cheezburger.com/completestore/2011/4/4/d52e3247-c2d4-4ba6-bde9-2edf27a5579f.gif" rel="external nofollow">Microsoft</a>.  Yes really!  I want one of those new Windows Nokia phones.  I was a Nokia man through the noughties and the prospect of them making some decent phones again gives me a warm fuzzy feeling.  Plus my Android is doing my head in (I can’t install anything else unless I delete my contacts database) and the only apples I like are Royal Galas.  Also Windows&#8217; tablets that share an OS with a PC and a new Xbox all sound ace.</p>
<p>So that’s my top three, I hope you like this letter.  It would be great to hear from you if you have time to write me back.</p>
<p>Yours faithfully</p>
<p><em>James Wheatley, Technical and Scoping Director </em></p>
<p>P.S. I hope this isn’t the last year in the world like in that dreadful movie.</p>
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		<title>Time for research to become social and give back</title>
		<link>http://www.brassagency.com/blog/time-for-research-to-become-social-and-give-back/</link>
		<comments>http://www.brassagency.com/blog/time-for-research-to-become-social-and-give-back/#comments</comments>
		<pubDate>Tue, 24 Jan 2012 15:59:10 +0000</pubDate>
		<dc:creator>Laura Morris</dc:creator>
				<category><![CDATA[* Featured]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[gamification]]></category>
		<category><![CDATA[market researchers]]></category>
		<category><![CDATA[online communities]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://www.brassagency.com/blog/?p=5877</guid>
		<description><![CDATA[Sean Bruich, Head of Measurement Research at Facebook has suggested that for research to prosper, it needs to become social once again. His comments have been echoed by others: &#8220;We are on the cusp of a real paradigm shift in the way organisations do research – it’s becoming more social. The whole premise of people [...]]]></description>
			<content:encoded><![CDATA[<p>Sean Bruich, Head of Measurement Research at Facebook has suggested that for research to prosper, it needs to become social once again.</p>
<p>His comments have been echoed by others:</p>
<blockquote><p>&#8220;We are on the cusp of a real paradigm shift in the way organisations do research – it’s becoming more social. The whole premise of people plodding through surveys in isolation is starting to look outdated. Clever organisations are learning to harness the wisdom of crowds and then distil the essence of that wisdom.&#8221;</p></blockquote>
<p><em>Michael Silverman, former Head of Employee Insight at Unilever</em></p>
<p><em> </em></p>
<p><em> </em></p>
<p><em> </em></p>
<h2>Hasn’t research always been social?</h2>
<p>Surely research has always been social (it involves people after all).  Just the other day I was on my way to a client meeting when my taxi driver asked me what I did for a living.  Having explained that I was a market researcher, he then spent the next 20 minutes telling me that he was a regular attendee of “research parties” and really enjoyed the whole experience of turning up to a nice venue to meet other people, air his views on a particular topic for a few hours and have a few refreshments in the process (while getting paid for the luxury of doing so).  I quickly realised he was referring to the good old focus group and felt a mixture of dismay at the ongoing problem of serial group attendees followed by frustration that my hard toil and late night slogs as a moderator were being trivialised as a mere party.</p>
<p>However, I mused over his comments later on and arrived at the conclusion that framing a focus group as a “party” a) wasn’t altogether that inaccurate and b) is actually not such a bad idea in terms of focusing our attention as researchers on delivering a social, entertaining experience for our respondents. After all, a more enjoyable research experience surely encourages a more interactive session which in turn helps nurture better insights.</p>
<p><a rel="attachment wp-att-5943" href="http://www.brassagency.com/blog/time-for-research-to-become-social-and-give-back/party/"><img class="aligncenter size-full wp-image-5943" title="party" src="http://www.brassagency.com/blog/wp-content/uploads//2012/01/party.jpg" alt="party" width="480" height="280" /></a></p>
<h2>The problems of survey research</h2>
<p>To some extent, I can empathise with Facebook’s comments.  Delivering a more social experience has historically been a lot more challenging in terms of survey research (for a long time, the mainstay quantitative methodology of the research industry).  Survey research, unless conducted within the context of an online community or a longitudinal panel, is by very nature a one-way conversation; the researcher sets the questions and the respondent fills in their answers, at no point being able to ask their own questions, clarify their understanding or get truly immersed in the purpose and meaning of the research.</p>
<p>Survey research is indeed the antithesis of social – we extract data from respondents, use their answers for our own analysis purposes and rarely give anything back other than a cursory monetary incentive.  In some instances, admittedly, researchers do share a final copy of the research report with respondents at the end of the project but all too often the respondents are long forgotten by that point.</p>
<p>There is at least now consensus that in order to secure the long-term viability of survey research as a methodology, the research industry needs to get better at delivering an engaging survey experience (long, boring questionnaires with question grid after question grid should be avoided at all cost).</p>
<h2>Gamification and online communities</h2>
<p>Although not enough validation research has yet been done into whether the data extracted from gamified surveys is actually better than that from an equivalent non-gamified survey, the concept of gamification takes the research industry in the right direction in terms of focusing attention on the user experience.</p>
<p>Online communities are also a step in the right direction in terms of socialising research and encouraging consumers to become collaborators and co-creators in the research process rather than passive bystanders.  Within an online community, members can share opinions not just with the client and the researcher but with their fellow members.  This exchange of ideas over a long period coupled with a more meaningful role and involvement in the research process helps to foster commitment and engagement which in turn leads to, arguably, better insights.  Everybody’s a winner.</p>
<h2>What do respondents get out of research?</h2>
<p>The research industry could still do more, not just to make research more social, but to make it more entertaining, enjoyable and involving.  One of the criticisms often levied is that all too often we use respondents in order to extract feedback and information without giving anything back in return (other than cash).</p>
<p>Giving back could be as simple as offering respondents personal insight as a result of taking part.  There&#8217;s no reason that participants shouldn’t come away from the research process having learnt something interesting about themselves.  A simple example of putting this into practice could be telling the respondent at the end of the survey how their answers compared to others who took it (for example, others of the same age, gender and social grade).  This tactic has clearly worked well for Amazon e.g. “people like you also bought xxx”.</p>
<h2>Personal insight and respondent engagement</h2>
<p>A recent project that Brass conducted in conjunction with Seven Seas found that the use of personal insight had a huge impact on respondent engagement.  By allowing respondents to discover their ‘true joint age’ and compare it to their biological age using the <a href="http://www.jointagecalculator.co.uk/" rel="external nofollow">Joint Age Calculator</a> (and delivering a personalised joint care report to the respondent upon completion) we were able to attract almost 22,000 people to take part in just two months with very little promotion or incentivisation.  The client benefited from a robust aggregate picture of the state of the UK’s joint health and individuals who took part got to learn something interesting and useful about themselves.</p>
<h2>Integrating research into social</h2>
<p>It is perfectly possible to integrate survey research within social media, a bit like Facebook polls now.  Not necessarily every question of the survey (client confidentiality is clearly mandatory) but perhaps respondents could be allowed to share the results of less personal/non-sensitive questions with their Facebook friends or their Twitter followers should they so wish.  A Trojan horse approach could be taken here by mixing in such questions amidst those that our clients are really interested in to create a win/win situation.</p>
<p>Taking these steps can only help to encourage more respondent engagement and ensure market research has a more positive profile amongst the general public.</p>
<p>Does research need to become more social or is it already social? We’d love to hear your thoughts.</p>
<p><span style="font-size: xx-small;">Image credit: http://www.flickr.com/photos/x-ray_delta_one/</span></p>
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		<title>Top digital stories this week, incl. Wikipedia blackout &amp; MySpace</title>
		<link>http://www.brassagency.com/blog/top-digital-stories-this-week-incl-wikipedia-blackout-myspace-v-google/</link>
		<comments>http://www.brassagency.com/blog/top-digital-stories-this-week-incl-wikipedia-blackout-myspace-v-google/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 12:33:00 +0000</pubDate>
		<dc:creator>Brass Team</dc:creator>
				<category><![CDATA[* Featured]]></category>
		<category><![CDATA[Brass digital roundup]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[google plus]]></category>
		<category><![CDATA[gorilla glass]]></category>
		<category><![CDATA[myspace]]></category>
		<category><![CDATA[pinterest]]></category>
		<category><![CDATA[pipa]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[sopa]]></category>
		<category><![CDATA[uberlife]]></category>
		<category><![CDATA[wikipedia blackout]]></category>

		<guid isPermaLink="false">http://www.brassagency.com/blog/?p=5757</guid>
		<description><![CDATA[Welcome to our roundup of the digital stories that have caught our collective eye here at Brass this week, including the Wikipedia blackout, MySpace v Google+ and Pinterest. We&#8217;re always up for a bit of conversation, so feel free to share your thoughts in the comments box at the bottom of the page! SOPA&#8230; So [...]]]></description>
			<content:encoded><![CDATA[<p>Welcome to our roundup of the digital stories that have caught our collective eye here at Brass this week, including the Wikipedia blackout, MySpace v Google+ and Pinterest. We&#8217;re always up for a bit of conversation, so feel free to share your thoughts in the comments box at the bottom of the page!</p>
<h2><a href="http://www.itpro.co.uk/638368/google-and-mozilla-join-anti-sopa-pipa-protest" rel="external nofollow">SOPA&#8230; So what?</a></h2>
<p style="font-size: 13px; font-weight: normal;"><em>George Hurrell, Digital Designer </em></p>
<p style="font-size: 13px; font-weight: normal;"><em> </em>Big story this week and one which has been talked about for a little while now is the Stop Online Piracy Act (SOPA) and Protect IP Act (PIPA) in the US. Google and Mozilla have joined many other companies opposing these two acts, claiming that the acts would censor the web in many different ways. They argue, and so do a lot of people, that these acts will eliminate due process and even if websites that are found to be providing copyright material are shut down, they will just change their name and start up again.</p>
<p style="font-size: 13px; font-weight: normal;">Google says: “We know from experience that these powers are on the wish list of oppressive regimes throughout the world &#8230; Like many businesses, entrepreneurs and web users, we oppose these bills because there are smart, targeted ways to shut down foreign rogue websites without asking American companies to censor the internet.”</p>
<p style="font-size: 13px; font-weight: normal;">Hitting the front page today, Wikipedia has shut down its English site replacing the homepage with a black screen headed ‘ Imagine a world without free knowledge’</p>
<p style="font-size: 13px; font-weight: normal;">
<p style="font-size: 13px; font-weight: normal; text-align: center;"><a rel="attachment wp-att-5780" href="http://www.brassagency.com/blog/top-digital-stories-this-week-incl-wikipedia-blackout-myspace-v-google/wiki/"><img class="aligncenter size-full wp-image-5780" title="Wikipedia blackout" src="http://www.brassagency.com/blog/wp-content/uploads//2012/01/wiki.jpg" alt="Wikipedia blackout" width="480" height="280" /></a></p>
<p style="font-size: 13px; font-weight: normal;">
<p style="font-size: 13px; font-weight: normal;">I’m not sure how effective this protest is but it has certainly got a lot of exposure. I’m sure all the kids plagiarising content for homework are a bit miffed, but for those willing to make minimal effort you can still sidestep this and enter the site&#8230; a bit like these ‘pirate’ sites.</p>
<p style="font-size: 13px; font-weight: normal;">Personally, I&#8217;m for the end goal of the legislation, being in the creative industry. Creative ownership and tackling piracy are important issues, but equally important is freedom of speech, so any legislation should be thought out carefully and not rushed through, to ensure that it doesn&#8217;t censor information or hinder our access to information.</p>
<p style="font-size: 13px; font-weight: normal;">
<h2><a href="http://www.hypebot.com/hypebot/2012/01/is-myspace-really-dead-it-still-gets-more-traffic-than-tumblr-google-chart.html?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+typepad%2FDqMf+%28hypebot%29" rel="external nofollow">Google+ is dead, long live&#8230; MySpace?</a></h2>
<p><em>Leah Kayles, Social Media Editor </em></p>
<p><em> </em>MySpace is as dead as a dodo, no one uses it any more&#8230; right? Well, maybe not quite. Although MySpace certainly has nowhere near the impact or significance it used to have, it surprised me to hear that it still gets more traffic than the much-hyped newcomer to the social media stage: Google+.</p>
<p>According to ComScore, not only does MySpace currently boast more traffic than Google+, people spend more time there (an average of 12 minutes compared with Google+’s 5). This is perhaps due to the nature of MySpace; if someone is looking for a specific music video, they’re likely to spend some time actually watching/listening to it.</p>
<p>Facebook still beats both platforms face down of course, with users spending an average of 394 minutes there when they visit (possibly due in part to constant logins on smart phones). Interestingly, MySpace offers the ability to connect with Facebook, but it’s telling that most of us aren’t bombarded with what our friends are listening to on MySpace every minute of the day; Spotify has that covered. Does MySpace need to become more like Spotify to stage a comeback? Is Google+ a slow burner or a non-starter? What do you think?</p>
<p><a rel="attachment wp-att-5758" href="http://www.brassagency.com/blog/top-digital-stories-this-week-incl-wikipedia-blackout-myspace-v-google/myspace/"><img class="aligncenter size-full wp-image-5758" title="myspace" src="http://www.brassagency.com/blog/wp-content/uploads//2012/01/myspace.jpg" alt="myspace" width="480" height="280" /></a></p>
<div>
<h2><a href="http://www.usatoday.com/tech/news/story/2012-01-17/how-to-pinterest-mark-smith/52615856/1" rel="external nofollow">Pinterest</a></h2>
<p><em>Mark Kelly, Digital Solutions Director</em></p>
<p>I’ve been aware of Pinterest for a while, but what I hadn’t realised before this week was that that it is now a top 10 social network according to <a href="http://www.hitwise.com/us/datacenter/main/dashboard-10133.html" rel="external nofollow">Hitwise</a>.</p>
<p>Basically Pinterest is a visual way of saving things you spot on the web which catch your eye, whether that&#8217;s a themed collection of favourite photos from any number of sites, or a way of annotating some bucket list ideas. Other people can view and get involved so it’s a social platform.</p>
<p>Pinterest isn’t an overnight sensation but it has done the equivalent of going from playing in small bars for a couple of years to appearing at the O2 Arena in the last couple of months. I think the step change in usage came after a listing in Time Magazine’s top 50 websites in the middle of last year.</p>
<p>The article I picked up on (linked to in this story&#8217;s title) reports that Pinterest is pretty much populated by 20 or 30-something women. I don’t think that’s right however, looking at which of my friends has an account and the range of expanded interest / groups now using Pinterest it looks to be gaining traction across both genders.</p>
<p>So, what started life as a ‘niche’ platform (for US based ‘home makers’ ) has quickly grown to be a ‘big’ social network and used by a broad demographic (bad science warning – I am going by visual not hard stats evidence on that).  And because of that user base growth and the fact they’ll be looking at a whole range of monetisation options, it should be on marketers&#8217; radars.</p>
<h2><a href="http://www.bbc.co.uk/news/technology-16523817" rel="external nofollow">Gorilla Glass</a></h2>
<div id="_mcePaste"><em>Craig Goode, Digital Designer</em></div>
<div>
<p>Gorilla Glass is the hard-wearing glass  used on more than 575 distinct products by 33 manufacturers, covering a total of more than half a billion devices worldwide. It&#8217;s used by Apple, HTC, LG and Samsung among others; basically every major modern touchscreen device uses it.  It is resistant to normal wear and tear, and is more durable than conventional glass which often breaks when it hits a hard surface.</p>
<p>Corning, the makers of Gorilla Glass, has unveiled the cleverly titled &#8216;Gorilla Glass 2&#8242; at the Consumer Electronics Show in Las Vegas this month. Gorilla Glass 2 is 20% thinner but without loss of durability, enabling slimmer and sleeker devices, brighter images, and greater touch sensitivity. This will allow manufacturers to tweak their products in the future by increasing battery size or additional storage capacity in smart phones. It’s interesting to see how small leaps forward in technology such as the glass will have an impact on so many products in the coming few years.</p>
</div>
<h2><a href="http://uberlife.com/" rel="external nofollow">Uberlife</a></h2>
<p><em>Claire Robinson, Digital Development Director</em></p>
<p>I’ve always thought that the best thing about the internet is that it enables people who would never normally connect in the real world to &#8216;bump into&#8217; each other online, enabling collaboration and the sharing of experiences. The new Uberlife app gives a physical location to these digital meetings in a really practical, social way.</p>
<p>In their words, it’s “a simple, spontaneous and serendipitous way to find people to do things with, when you want to do them.”</p>
<p>I joined today, and already suspect this will be an amazing social tool for me. Lots of people in the tech community in my area (Shoreditch, what a surprise!) doing interesting things – some quite simple and organic like impromptu coffees, lunches and drinks after work, but also commercial events like gigs so you can meet up with like-minded folk and go together. Love it.</p>
<p>This is a great tool for people in busy cities, but not so sure it will have the same appeal to the people in the Shires.</p>
<p>At the moment it’s still invite-only, so if you want to check it out, sign in to the site (linked to in this story&#8217;s title) with your Twitter or Facebook login, and ask your friends (or me!) to invite you. Let the serendipity begin.</p>
</div>
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		<title>Spotlight on search: page title changes &amp; SEO-friendly blackouts</title>
		<link>http://www.brassagency.com/blog/spotlight-on-search-page-title-changes-seo-friendly-blackouts/</link>
		<comments>http://www.brassagency.com/blog/spotlight-on-search-page-title-changes-seo-friendly-blackouts/#comments</comments>
		<pubDate>Wed, 18 Jan 2012 17:17:24 +0000</pubDate>
		<dc:creator>Jamie McGrath</dc:creator>
				<category><![CDATA[Search: PPC & SEO]]></category>
		<category><![CDATA[Spotlight on search]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[ppc]]></category>
		<category><![CDATA[protest blackout]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[seo]]></category>

		<guid isPermaLink="false">http://www.brassagency.com/blog/?p=5785</guid>
		<description><![CDATA[PPC Ad Group impression share coming soon Impression share is a great metric to find out what share of the search market you are taking for your campaigns. The problem with it has been its granularity; it’s a very top line statistic that’s based on your campaign structure and could be for a wide range [...]]]></description>
			<content:encoded><![CDATA[<h2>PPC</h2>
<h3>Ad Group impression share coming soon</h3>
<p>Impression share is a great metric to find out what share of the search market you are taking for your campaigns. The problem with it has been its granularity; it’s a very top line statistic that’s based on your campaign structure and could be for a wide range of keywords with different competition and cost per click levels. This can make it difficult to ascertain which keywords are causing lost impressions by budget or rank.</p>
<p>Google is to introduce Ad Group impression share, likely to roll out from the 30th January onwards. This will offer a deeper understanding into the competitive metric and enable you to find out which Ad Groups could be causing lost impressions. This could still be an issue depending on your Ad Group structure; you may still have a wide range of keywords in each ad group. I would advocate as best practice, and to get a more accurate picture of impression share, grouping similar keywords together and separating them out across different Ad Groups as well as separating them by match type. It may seem like a lot of work, but with some Excel wizardry and AdWords Editor in hand it shouldn’t be too laborious.</p>
<p>The ultimate goal of structuring your keywords like this is so that you can put a market context against each term to see what share of the market you have taken for a specific term and if there is room to scale the keyword further.</p>
<h3>Automated rule limit increased</h3>
<p>Automated rules have been a time-saver for many PPCs since they were introduced, although it is a contentious subject and not everyone would agree that automating account optimisation is the best strategy. I personally think that it boils down judgement – when and where to use automation. I wouldn’t use automation on my top performing campaigns, ad groups or keywords that are essential to business needs. It’s only common sense that you would take the time to use your human eye in these areas. But there may be other areas of your account you can automate: campaigns with smaller budgets, keywords with low search volumes or enabling some promotional ad copy when conversions are low, for example.</p>
<p>Google has now announced an increase in the number of rules you can create per user from 10 to 100 and also included the functionality to easily undo a rule, should it not have the desired effect.</p>
<p><a rel="attachment wp-att-5786" href="http://www.brassagency.com/blog/spotlight-on-search-page-title-changes-seo-friendly-blackouts/google-automated-rules/"><img class="aligncenter size-full wp-image-5786" title="Google automated rules" src="http://www.brassagency.com/blog/wp-content/uploads//2012/01/Google-automated-rules-.jpg" alt="Google automated rules" width="513" height="113" /></a></p>
<h2>SEO</h2>
<h3>Page title changes in SERPS</h3>
<p>Page titles are one of the first places an SEO will look to optimise. Generally a page title should be concise, descriptive and unique. In practice though it can sometimes be the opposite, with long keyword-stuffed page titles. Google has been testing its own algorithms which help generate an alternative page title for a given web page to display in their search results. They have found that by using an alternative title based on their algorithms the page title becomes more relevant and subsequently increases the click through rate of a search result.</p>
<p>I would advise using  Google Webmaster Tool&#8217;s HTML suggestions to highlight page titles that are too long, too short, duplicated, missing or non-informative. Fixing these issues and making the page title more relevant and useful will give it a better chance of appearing than Google’s alternative title.</p>
<h3>Protest blackout the SEO-friendly way</h3>
<p style="text-align: center;"><a rel="attachment wp-att-5787" href="http://www.brassagency.com/blog/spotlight-on-search-page-title-changes-seo-friendly-blackouts/wikipedia/"><img class="aligncenter size-full wp-image-5787" title="Wikipedia blackout" src="http://www.brassagency.com/blog/wp-content/uploads//2012/01/wikipedia.jpg" alt="Wikipedia blackout" width="396" height="223" /></a></p>
<p>The protest blackout of websites against a proposed anti-piracy legislation is well under way, and if you’re thinking of joining in, here are a few tips on making sure you do it in the most SEO-friendly way:</p>
<p>1.<span style="white-space: pre;"> </span>(Imperative) Return a 503 header response for all URLs on the domain taking part in the blackout</p>
<p>2.<span style="white-space: pre;"> </span>Make sure the robots.txt file doesn’t return a 503 response if only blocking part of the site</p>
<p>3.<span style="white-space: pre;"> </span>Do not attempt to block your website from crawlers using robots.txt – this could have long-lasting effects</p>
<p>4.<span style="white-space: pre;"> </span>You will notice the crawl rate drop, this is normal when delivering a 503 response and your crawl rate should resume to normal within days</p>
<p>5.<span style="white-space: pre;"> </span>Monitor Google’s crawl activity closely in Webmaster tools to make sure it has started crawling the whole website again.</p>
<p>These steps will ensure that your website doesn’t suffer long term effects of duplicate content, 404s, dropped URLs and the like!</p>
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		<title>Don&#8217;t be a Twit, stay social media-savvy</title>
		<link>http://www.brassagency.com/blog/dont-be-a-twit/</link>
		<comments>http://www.brassagency.com/blog/dont-be-a-twit/#comments</comments>
		<pubDate>Tue, 17 Jan 2012 16:11:28 +0000</pubDate>
		<dc:creator>Leah Kayles</dc:creator>
				<category><![CDATA[* Featured]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[barry chuckle]]></category>
		<category><![CDATA[digital marketing]]></category>
		<category><![CDATA[digital marketing agency]]></category>
		<category><![CDATA[digital marketing jobs]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[katy perry]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[online pr]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.brassagency.com/blog/?p=5712</guid>
		<description><![CDATA[Ah, how the world has changed. It wasn’t so long ago that, if you were applying for a job, the most you had to do beyond researching the role and tidying up your CV was to make sure your shoes were clean, your hair was tidy and there were no stray bogies hanging around your [...]]]></description>
			<content:encoded><![CDATA[<p>Ah, how the world has changed. It wasn’t so long ago that, if you were applying for a job, the most you had to do beyond researching the role and tidying up your CV was to make sure your shoes were clean, your hair was tidy and there were no stray bogies hanging around your face on the day of the interview (if you got that far).</p>
<p>These days however, there’s more to keep clean than your face if you’re after that dream job. Once they’ve received your CV and covering letter, any potential employer worth their salt will be checking out your Twitter, LinkedIn and Facebook page before you can say ‘un-tag’.</p>
<p>In this digitally-savvy age, you’d think we’d all have got the message by now that what we say online can stay with us forever. And most people have, to a certain extent. Being a ‘professional’ social networking site, LinkedIn tends to be used for its intended purpose: to make yourself sound like you do more than you really do and you know more than you really know. There aren’t too many hilarious videos of <a href="http://youtu.be/Dsb5HH8m24Y" rel="external nofollow">dogs chasing deer</a> knocking about on LinkedIn to date.</p>
<p>Most of us are hopefully clued up about privacy settings on Facebook these days too, although the regular changes mean you might want to just double check that potential bosses can’t see that picture of you drinking vodka out of someone’s belly button in Ibiza last summer.</p>
<p>Twitter however, seems to continue to cause problems for celebs and us plebs alike with its instant, quick and fast-flowing nature. It’s all very well deleting that ill-thought out tweet about your boss’s bad breath or your mate’s ugly boyfriend, but if someone’s screen-grabbed it, you’re stuffed. And don&#8217;t even get me started on tweeting unsavoury images&#8230;  You can see a snap below that Russell Brand kindly tweeted of his (soon to be ex) wife Katy Perry looking less than her usual polished self, before swiftly deleting it. And you can have a gander at some of the <a href="http://www.mirror.co.uk/news/top-10s/2010/05/10/top-10-twitter-disasters-a-lot-can-go-wrong-in-140-characters-as-this-lot-found-out-115875-22248690/" rel="external nofollow">tweets that people probably wish they hadn’t sent.</a></p>
<p><a rel="attachment wp-att-5946" href="http://www.brassagency.com/blog/dont-be-a-twit/katyperry-1/"><img class="aligncenter size-full wp-image-5946" title="katy perry" src="http://www.brassagency.com/blog/wp-content/uploads//2012/01/katyperry-1.jpg" alt="katy perry" width="480" height="280" /></a></p>
<p><a href="http://www.mirror.co.uk/news/top-10s/2010/05/10/top-10-twitter-disasters-a-lot-can-go-wrong-in-140-characters-as-this-lot-found-out-115875-22248690/" rel="external nofollow"> </a></p>
<p>The point is, unless you have protected your tweets, Twitter is public (one of its biggest appeals is that you don’t have to be ‘friends’ with <a href="https://twitter.com/#!/billgates" rel="external nofollow">Bill Gates</a>, <a href="https://twitter.com/#!/ladygaga" rel="external nofollow">Lady Gaga</a> or  <a href="https://twitter.com/#!/barry_chuckle" rel="external nofollow">Barry Chuckle</a> to hear their thoughts on world peace or to find out what they’ve had for tea ). So make sure you’re happy for anyone to read everything you say. (You can of course keep your Twitter anonymous but this is harder to maintain than you might think.)</p>
<p>This is even more important if you’re applying for a job in social media, digital marketing, online PR and so on. If you look like you’re getting your own PR and social media wrong, how can you be trusted to get anyone else’s right?</p>
<div><span style="font-size: xx-small;">Image courtesy of twitter.com</span></div>
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		<title>Top digital stories this week, incl. Adele, CES 2012 &amp; social search</title>
		<link>http://www.brassagency.com/blog/top-digital-stories-this-week-incl-adele-ces-social-search/</link>
		<comments>http://www.brassagency.com/blog/top-digital-stories-this-week-incl-adele-ces-social-search/#comments</comments>
		<pubDate>Fri, 13 Jan 2012 12:25:24 +0000</pubDate>
		<dc:creator>Brass Team</dc:creator>
				<category><![CDATA[* Featured]]></category>
		<category><![CDATA[Brass digital roundup]]></category>
		<category><![CDATA[adele]]></category>
		<category><![CDATA[call of duty]]></category>
		<category><![CDATA[CES 2012]]></category>
		<category><![CDATA[contactless cards]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[guardian]]></category>
		<category><![CDATA[NFC]]></category>
		<category><![CDATA[open graph]]></category>
		<category><![CDATA[personalised search]]></category>
		<category><![CDATA[social search google plus]]></category>
		<category><![CDATA[spotify]]></category>

		<guid isPermaLink="false">http://www.brassagency.com/blog/?p=5685</guid>
		<description><![CDATA[With the festive season now well and truly behind us, we&#8217;re hailing in the new year with a brand new batch of top digital stories for your delectation and enjoyment! Read on for our pick of some of the digital news that&#8217;s caught our eye, got us talking or made us smile this week, and [...]]]></description>
			<content:encoded><![CDATA[<p>With the festive season now well and truly behind us, we&#8217;re hailing in the new year with a brand new batch of top digital stories for your delectation and enjoyment! Read on for our pick of some of the digital news that&#8217;s caught our eye, got us talking or made us smile this week, and join in the conversation with the comments box at the bottom.</p>
<h2><a href="http://www.technologyreview.com/article/39321/" rel="external nofollow">The Law of Sharing</a></h2>
<p><em>Ally Manock, </em><em>Head of Connect (Social Media, Online Media &amp; SEO)</em></p>
<p>The Zuck has been taking a look at the data that Facebook holds on the amount of sharing we do. He has done a bit of tinkering and he reckons that every year, for the foreseeable future, the amount of information you share on the Web will double. That’s a lot of sharing!</p>
<p>An upgrade last year to Facebook&#8217;s Open Graph platform unleashed the now ubiquitous &#8216;Like&#8217; button onto the Web&#8230;.and then services like Spotify&#8217;s music sharing (&#8216;Ally is currently listening to I&#8217;m a Barbie Girl by Aqua&#8217;) and the Guardian&#8217;s feature app (&#8216;Ally is currently reading How To Train Your Boyfriend in 5 Easy Steps&#8217;). They call this &#8220;frictionless sharing&#8221; &#8211; it makes sharing happen without you needing to click a Like button, or to even think about sharing. Interesting name. Frictionless sharing sustains Zuckerberg&#8217;s Law by automating what used to be a manual task, thus removing a brake on the rate at which we can share. It also shows that we are willing to compromise our previous positions on how much sharing is too much.</p>
<p>I’m just hoping that a certain friend of mine won’t be ‘sharing’ twice as much about Celebrity Big Brother in a year’s time.</p>
<h2><a href="http://www.digitalspy.co.uk/gaming/news/a359769/adeles-21-beats-modern-warfare-3-as-bestselling-entertainment.html" rel="external nofollow">Who said the internet would destroy the music industry?</a></h2>
<p><em>George Hurrell, Digital Designer </em></p>
<p>I don’t know about you, but I&#8217;ve found myself getting tired of hearing about the ‘hard times’ for the music industry as profits decreased and piracy was on the increase and the only way for artists to make money was by touring. I always thought they shouldn’t be so greedy, they’re still making money, just not as much. Before I go off on a proper rant though, I’ll get back on subject.</p>
<p><a rel="attachment wp-att-5689" href="http://www.brassagency.com/blog/top-digital-stories-this-week-incl-adele-ces-social-search/adele/"><img class="aligncenter size-full wp-image-5689" title="Adele and Call of Duty" src="http://www.brassagency.com/blog/wp-content/uploads//2012/01/adele.jpg" alt="Adele and Call of Duty" width="480" height="280" /></a><br />
It appears that all you have to do is make good music and people will buy. According to the listing published by Entertainment Retail Association, Adele’s second album ‘21’ came top of the list, beating the hugely popular Call of Duty franchise which beat all box office records yet again with its latest instalment, creatively titled Modern Warfare 3. ( MW3 was named the fastest-selling entertainment property ever, beating Avatar to sales of $1 billion.)</p>
<p>Others in the list include Harry Potter, the Inbetweeners and Inception, so that&#8217;s some pretty big fish she&#8217;s beaten to the top.</p>
<p>See the full list by clicking on this story&#8217;s title.</p>
<h2><a href="http://insidesearch.blogspot.com/2012/01/search-plus-your-world.html" rel="external nofollow">Personalised search </a></h2>
<p><em>Jame McGrath, Senior Search Manager </em></p>
<p>Google announced this week that it&#8217;s making some significant changes to its search engine and the way search results are displayed to the end user.</p>
<p>Google is enhancing the functionality of its social search and separating it from its regular web results. The idea behind this is to give users an option to view personalised search results based on recommendations from online peers or view results based on the traditional algorithm of the “public web”.</p>
<p>The new features introduced by Google are:</p>
<p>•    Personal Results, which enable you to find information just for you, such as Google+ photos and posts, both your own and those shared specifically with you, that only you will be able to see on your results page<br />
•    Profiles in Search, both in autocomplete and results, which enables you to immediately find people you’re close to or might be interested in following<br />
•    People and Pages, which helps you find people&#8217;s profiles and Google+ pages related to a specific topic or area of interest, and enables you to follow them with just a few clicks.</p>
<p>There are plans to clearly display the differences between personalised search and standard search:</p>
<p><a rel="attachment wp-att-5686" href="http://www.brassagency.com/blog/top-digital-stories-this-week-incl-adele-ces-social-search/personalised-search/"><img class="aligncenter size-full wp-image-5686" title="Google personalised search" src="http://www.brassagency.com/blog/wp-content/uploads//2012/01/personalised-search.jpg" alt="Google personalised search" width="400" height="260" /></a></p>
<p>This will come as good news to those SEOs who haven’t embraced the impact of social search, as users will still be able to easily browse non-personalised web results, making it easier to accurately track positions of keywords in Google’s natural search.</p>
<p>It will also be interesting to see what targeting options become available through Google AdWords; the more they learn about their users combined with highly qualified search traffic will be a win/win for advertisers.</p>
<p>I’m not sure the changes necessarily display the most relevant results to users; it&#8217;s assuming that you want recommendations from all your online connections and personally, I know I don’t &#8211; I get enough of their opinions in real life! What it does do is give Google+ some huge exposure.</p>
<p><a rel="attachment wp-att-5688" href="http://www.brassagency.com/blog/top-digital-stories-this-week-incl-adele-ces-social-search/google-social-search-results/"><img class="aligncenter size-full wp-image-5688" title="Google social search results" src="http://www.brassagency.com/blog/wp-content/uploads//2012/01/Google-social-search-results.jpg" alt="Google social search results" width="752" height="596" /></a></p>
<p>They’re referring to it as social search, but really it&#8217;s Google+ search, as even when logged out you are presented with information from Google+ (see above image). Rio Ferdiand and David Beckham have Twitter and Facebook accounts but these aren&#8217;t included in the &#8216;social search&#8217; results, only the Google+ accounts are. So it seems this more of a Google+ takeover than a search improvement!</p>
<h2><a href="http://labs.yougov.co.uk/news/2012/01/12/contactless-cards/" rel="external nofollow">Contactless cards and NFC</a></h2>
<p><em>Tim Downs, Head of PR </em></p>
<p><a rel="attachment wp-att-5694" href="http://www.brassagency.com/blog/top-digital-stories-this-week-incl-adele-ces-social-search/contactless-card-technology-2/"><img class="aligncenter size-full wp-image-5694" title="contactless card technology" src="http://www.brassagency.com/blog/wp-content/uploads//2012/01/contactless-card-technology1.jpg" alt="contactless card technology" width="318" height="223" /></a></p>
<p><em><br />
</em></p>
<p>How  many of us are aware of this ‘universal’ symbol and what it stands for?  (It’s not for an emergency nicotine patch provider.) Well, according to  the latest figures there are 19.6 million of us who should be.</p>
<p>The  symbol is to denote retailers who provide contactless card technology,  which means you can just ‘wave and pay’ and, believe it or not, as of  November 2011 there were over 73,000 contactless terminals across the  UK.</p>
<p>But amazingly, new YouGov research into NFC (Near Field  Communication) and contactless technology shows that only 12% of the  British population think they own a contactless card and 80% of those  that do have one have never used their card for a contactless  transaction, preferring the chip and pin option.</p>
<p>So what’s with  the slow take up? Well it’s not a lack of consumer desire, 59% of people  asked said they would like to try it to make small purchases for the  convenience and speed factors alone.</p>
<p>It would appear that the  main barrier is a lack of education which is causing confusion and fear.  The confusion is around which banks and retailers offer the services  and the fear is over how secure the services are.</p>
<p>So a few facts for you:</p>
<p>•    If you use an Oyster card you’re already carrying out contactless transactions every day<br />
•     Transport for London (TfL) says travellers will be able to pay for  journeys by swiping their contactless card across Oyster card readers  for its bus, Tube, tram and train services by the end of 2012 – all of  the buses will be ready in time for the Olympics<br />
•    The most  popular venues for using them are fast food restaurants and coffee shops  – McDonalds and Starbucks, little Chef and the Co-op are all ‘wave and  pay’ providers<br />
•    Barclaycard is the leading provider of contactless cards<br />
•     One in six of us is expected to have an NFC enabled phone by 2014 –  The Samsung Galaxy Nexus already has the chip included, the iPhone 4s  hasn’t<br />
•    There are expected to be over 12.5 million locations around the world that will accept contactless transactions during 2013<br />
•    NFC mobile coupons, advertisements and smart posters will offer new marketing opportunities.</p>
<h2><a href="http://www.cesweb.org/" rel="external nofollow">CES 2012</a></h2>
<p><em>James Wheatley, Technical &amp; Scoping Director </em></p>
<p>The  2012 Consumer Electronics Show returns to Las Vegas this week and  companies big and small have flocked to present their new wares to the  industry.  It’s basically the daddy of all gadget fests, like a James  Bond fantasy brought to life.</p>
<p>Microsoft seems to have come out as the winner  without really announcing anything new, in fact its biggest news is that  it is not doing CES anymore, though it could be a big year for the  company. Everyone is waiting to see how many phones Microsoft can ship  with Nokia. Windows 8 tablets are also creating a buzz; I haven’t seen  anyone this excited about Windows since the people on the <a href="http://youtu.be/1cX4t5-YpHQ" rel="external nofollow">Windows 7 party adverts</a> (who were totally real).</p>
<p>Other noteworthy things to come out of CES so far this year:</p>
<p>•     TVs are now Smart TVs and instead of a remote control we will simply  talk to them or wave at them (without feeling like a complete idiot)<br />
•    Laptops are now called <a href="http://www.wired.com/gadgetlab/2012/01/11-must-see-ultrabooks-and-tablets-from-ces-2012/" rel="external nofollow">ULTRABOOKS</a>; they are smaller, thinner, faster and sound like they are from a kids&#8217; TV show<br />
•    Tablets – we are going to see a lot more of them<br />
•    3D printing firm Sculpteo have created an iPhone App that lets you make a vase out of your <a href="http://www.sculpteo.com/en/app/" rel="external nofollow">face</a>!<br />
•    And my favourite – the <a href="http://www.telegraph.co.uk/technology/ces/9010122/CES-2012-Justin-Bieber-unveils-robot-speakers.html" rel="external nofollow">dancing robot speaker</a>. Things have really moved on since the bopping flower of the eighties, and the speaker is unleashed by Justin Bieber. What more could you ask for?</p>
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		<title>Four week social media &amp; events internship at Brass Agency (London)</title>
		<link>http://www.brassagency.com/blog/1-month-social-media-events-internship-at-brass-agency-london/</link>
		<comments>http://www.brassagency.com/blog/1-month-social-media-events-internship-at-brass-agency-london/#comments</comments>
		<pubDate>Wed, 11 Jan 2012 18:59:45 +0000</pubDate>
		<dc:creator>Claire Robinson</dc:creator>
				<category><![CDATA[Brass]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[brass agency]]></category>
		<category><![CDATA[events internship]]></category>
		<category><![CDATA[London]]></category>
		<category><![CDATA[shoreditch]]></category>
		<category><![CDATA[social media internship]]></category>

		<guid isPermaLink="false">http://www.brassagency.com/blog/?p=5671</guid>
		<description><![CDATA[This internship post has now been filled. Thanks to all who enquired for your interest! Are you interested in getting a foot in the door in the competitive social media industry? Looking to get experience in a top digital agency? Have you got experience of events management? Can you be in Shoreditch (London) from Jan [...]]]></description>
			<content:encoded><![CDATA[<div id="_mcePaste">
<div><strong><span style="color: #ff0000;">This internship post has now been filled. Thanks to all who enquired for your interest! </span></strong></div>
<ul>
<li>Are you interested in getting a foot in the door in the competitive social media industry?</li>
<li>Looking to get experience in a top digital agency?</li>
<li>Have you got experience of events management?</li>
<li>Can you be in Shoreditch (London) from Jan 18th – Feb 17th 2012?</li>
</ul>
</div>
<p>This internship may be just the ticket!</p>
<p>Brass will be running a number of events as part of this year’s Social Media Week (13th – 17th February 2012). During the three week build-up to <a href="http://socialmediaweek.org/london/" rel="external nofollow">Social Media Week London</a> and throughout the agency’s schedule of events during the festival, we’re looking for an executive assistant to help plan, organise and execute the Brass activity.</p>
<p>Duties will include managing event invites, setting up and managing events, liaising with venues, speakers and attendees. You’ll meet contacts across the digital and social media industries including top agencies, speakers and clients, and get experience in handling communications around digital events.</p>
<p>It’s an unpaid internship, but you will get a full reference from the Director you’ll be working with after the week is over, and loads of contacts in the industry.</p>
<p>Please tweet <a href="http://www.twitter.com/BrassAgency" target="_blank" rel="external nofollow">@BrassAgency</a> for more details and to arrange an interview.</p>
<p><span style="color: #ff0000;"><strong><br />
</strong></span></p>
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