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Ribena576_324

Client: Ribena

Specialisms involved: Digital / Online PR and Social Media / LIVE

Print

Transforming consumer perceptions through smart social marketing

Ribena asked us to develop a campaign that would promote the goodness and British provenance of Ribena blackcurrants to their target audience of mums, in a new and engaging way.

This campaign needed to encourage brand reappraisal, whilst extending reach beyond traditional media.

The campaign delivered dramatic shifts in Brand Metrics:

British brand - 14 point increase
Great tasting - 14 point increase
Full of goodness - 9 point increase
Willing to give to my children regularly - 9 point increase

And created true multi-channel reach:

Ribena

Get in touch to find out how we can transform your brand through smart social marketing.

How did we do it?

Having gently nurtured an existing Facebook group for the previous two years, we took the plunge and delivered a full range of activity across all major social media channels - Facebook, Twitter, YouTube, Flickr, the Ribena website and our existing consumer database.

We developed a social engagement model for 12 months of activity and then focussed on creating a major 3 month campaign - Tales from Ribena Farm - bringing alive the fact that Ribena Squash really is made from blackcurrants grown on British farms.

Using consumer insights based on Google search volumes, we identified a number of areas of consumer interest that the brand could tap into. This insight drives our entire social strategy and is at the heart of the Tales from Ribena Farm creative and content.

As well as our existing social media channels, we formed an exclusive partnership with Mumsnet to recruit 12 families who all won a fantastic day out on one of three British Ribena blackcurrant farms.

We designed the event around four 'tales', in which our families took part in activities learning how blackcurrants are grown and harvested, spotting birds and bugs with The Wildlife Trusts (an official Ribena partner), finding buried treasure in the blackcurrant fields and making smoothies.

We filmed the whole day and released four short films, called Tales from Ribena Farm, across all our social media platforms and within a dedicated hub on Mumsnet.

Smoothie

We made our winning families the stars of our content, and they have continued to act as strong advocates in social media. The films captured the essence of the brand in a unique way, putting Mums at the heart of the content, and are continuing to create talkability across our online channels.

You can follow Ribena on Facebook , Youtube and twitter

Get in touch to find out how we can transform your brand through smart social marketing.