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Client: UKTI

Specialisms involved: B2B Marketing / Digital / Online Media / Online PR and Social Media

Print

Using social media to reach UKTI's business community rocketed traffic by 600%

Campaign summary

We have worked with UK Trade & Investment (UKTI) across many marketing channels, promoting their trade services to help position the UK as a dynamic, vibrant location at the heart of global business.

Print, advertising, events and web-based activity have all been used to support sectors as diverse as ICT and Food & Drink. But in a connected world, UKTI hadn't yet fully explored the potential of digital and social media. We took them further on that journey - harnessing the power of social media through sites such as Twitter and LinkedIn, to successfully connect UKTI with prospective businesses.

The campaign was an instant success - it drove 18,000 visits to the website, resulting in 320 registrations. Traffic from Twitter rocketed by more than 600% making it the second highest referrer to the UKTI website.

The brief

'Take it to the World' is a UKTI-led campaign that encourages UK businesses to go further by exploiting new export opportunities. At the time this campaign was initiated, our brief was to broaden activity, using digital media to engage with prospective exporters.

UKTI already had a presence on Facebook, LinkedIn, YouTube and Twitter, as well as having a UKTI blog. But how could UKTI be more active and interactive in the digital space to drive traffic to their website and induce more registrations, plus join export 'conversations' online?

The approach

After a full review of UKTI's social media activity, we developed a content and contact strategy that would connect UKTI with export-focused business people.

LinkedIn and Twitter were at the heart of this strategy. Our solution involved a PPC campaign to drive new business sign-ups and the creation of an online community through LinkedIn and Twitter.

We re-purposed existing export content and also created new content through regular tweeting from UKTI personnel and by posting discussion topics on LinkedIn.

Sponsorship of the 'international import and export' category and display advertising on LinkedIn also provided further exposure for UKTI.

The result

The campaign was highly successful in driving traffic and sign-ups through the UKTI website, which received over 18,000 visits and 320 new registrations in just a few weeks.

Traffic from Twitter increased by more than 600% making it the second highest referrer to the UKTI website.

Twitter followers now stand at more than 5000. This growing community on LinkedIn and Twitter continues to feed dialogue and debate. UKTI plays a pivotal role in this, making themselves more and more relevant to an audience that is focused on their own success, but welcomes help and support from others.